Privacy Policy
Effective date: October 2, 2026
This Privacy Policy explains how Hispania Home Buyers, a brand operated by Hispania Group LLC ("we," "us"), collects, uses and shares information when you visit hispaniahomebuyers.com, submit a form, call us or exchange text messages with us.
Information we collect
- Information you give us: your name, phone number, email address, the property address (street, city, state and ZIP code), what you tell us about the property and your situation, and whether you checked the optional consent box for calls and text messages.
- Information from calls and messages: your phone number, the date and time of calls and texts, voicemails, and the content of text messages you exchange with us.
- Information collected automatically: the page you used to reach us, the situation page you came from, campaign information in the link you clicked (such as UTM parameters), and basic technical data such as browser type and IP address. Our website platform uses cookies and similar technologies to operate the site, keep forms working and record how visitors arrive.
How we use information
- To review your property and situation and respond to your request.
- To contact you by phone, text message or email about your inquiry. If you checked the optional consent box, we may also contact you using automated technology or an automated or artificial-voice assistant about your property inquiry and related offers.
- To assign your inquiry to a member of our team, keep a record of our communications, and follow up.
- To understand which pages and campaigns bring inquiries, so we can improve our website and outreach.
- To comply with legal obligations and protect our rights.
Calls and text messages
Consent to receive automated calls or text messages is optional and is not a condition of selling or purchasing any property or service. Message frequency varies, and message and data rates may apply. You can reply STOP at any time to stop text messages, or HELP for help. You can also ask us by phone or email to stop calling you. Some text conversations may be handled by an automated assistant, which will identify itself as automated.
How we share information
- Service providers that operate our website, customer-relationship software, phone, text messaging and email systems for us, only as needed to provide those services.
- Parties to a transaction when you choose to move forward with us, such as a title company, closing attorney or other parties needed to evaluate or close that transaction.
- When required by law or to protect our rights, safety or property.
We do not sell your personal information. We do not share your mobile phone number or text-messaging opt-in information with third parties or affiliates for their own marketing or promotional purposes.
How long we keep information
We keep information for as long as needed to respond to your inquiry, maintain business records and meet legal obligations, and then delete or de-identify it when it is no longer needed.
Your choices
- Reply STOP to any text message to stop texts.
- Use the unsubscribe link in our emails, or email us, to stop emails.
- Contact us to ask what information we have about you, or to ask us to correct or delete it. We will respond as required by applicable law.
Security
We use reasonable administrative and technical measures to protect information. No website or electronic system is completely secure, so we cannot promise absolute security.
Children
This website is intended for adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last changed.
Contact us
Hispania Home Buyers, operated by Hispania Group LLC
Phone: 817-835-6349
Email: [email protected]